FAQs
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What is Motorex Next Day Delivery?
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| Motorex Next Day Delivery is a logistics service that ensures your shipments are delivered within the next working day. We offer flexible transport solutions such as loose cargo per pallet, point-to-point delivery, and full lorry chartering. |
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What types of delivery services do you offer?
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| We provide a variety of delivery options, including: |
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- Loose Cargo (Per Pallet)
- Chartered Lorry Services
- Next Day Delivery
- Dedicated Vehicle Delivery
- Multi-Drop Deliveries
- Cargo Delivery in KL, Selangor & JB
- Order Fulfillment & Product Distribution
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Which areas do you cover for cargo delivery?
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| We deliver in KL, Selangor, JB, and across Peninsular Malaysia. For Sabah and Sarawak, please contact us to check availability. |
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Do you provide order fulfillment services in KL, Selangor, and JB?
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| Yes. Our fulfillment services include inventory management, storage, picking & packing, and last-mile delivery. We operate fulfillment centers in KL, Selangor, and JB to support businesses of all sizes. |
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Do you offer product distribution for businesses?
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| Absolutely. We specialize in product distribution in KL, Selangor, and JB, ideal for retail chains, resellers, or regional distributors. We handle both one-time and scheduled deliveries to multiple locations. Ideal for stock replenishment. |
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Do you support e-commerce businesses?
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| Yes. We offer tailored e-commerce order fulfillment solutions that integrate with your platforms to manage inventory and deliver directly to your customers. |
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Is real-time tracking available?
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| Yes. All cargo delivery, order fulfillment, and distribution services come with tracking. You’ll receive a tracking number to monitor your shipment’s status from pickup to delivery. |
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What happens if my goods are lost or damaged during delivery?
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| All shipments are covered under our delivery protection policy. In the event of loss or damage, our team will assist you with the claims process. |
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Can I schedule deliveries outside normal business hours?
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| Yes. Although our standard operating hours are Monday to Saturday, we offer flexible delivery schedules including after-hours, weekends, and public holidays. Contact our team for custom arrangements. |
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Do you offer contract or subscription plans for businesses?
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| Yes. We provide custom logistics contracts, including monthly delivery plans and dedicated fleet services for businesses needing regular cargo or fulfillment support. |
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How do I book a delivery with Motorex?
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| You can make a booking through our website, via WhatsApp, or by contacting our customer support team. An online booking form is also available for faster processing. |
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| Simply provide your pickup & drop-off locations, cargo size, and type of service needed (e.g., cargo delivery KL, order fulfillment Selangor, or distribution service JB). We’ll respond with a transparent and competitive quote. |
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| For business user is advised to contact our customer service to tailor the right logistic price and logistic solution. |
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I have urgent delivery, can I drop off at Motorex location?
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| Absolutely. Please search our location of Motorex and drop off your cargo to deliver in our place. We have special rate for those walk-in customer. Otherwise you can contact our customer service for logistic coordination. |
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How can I request a quote?
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| Simply call our customer service for logistic solutions, pallet delivery, loose cargo, next day delivery, chartered lorry delivery, order fulfilment, and product distribution inquiry |
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How do I contact Motorex?
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